Direct Hire

Privacy Policy

At Alpha Workforce Solutions (AlphaWS), ABN 70 616 666 936, your trust matters to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 


Our commitment is simple: we keep your data safe, we use it responsibly, and we are transparent about how it may be shared or used. 

Information We Collect

  • Names, contact details, addresses, and professional information 
  • Client data provided to us in the course of service delivery 
  • Applicant information such as CVs, qualifications, and employment history 
  • Sensitive information as defined under the Privacy Act 
  • Technical data when you visit our website (IP address, browser type, cookies, usage activity) 

How We Use Your Information

  • Deliver and improve our services 
  • Support recruitment and workforce placement 
  • Communicate with you about projects or inquiries 
  • Meet our legal and regulatory obligations 
  • Develop insights that help us serve you better 
  • Promote and advertise our business, products, and services (marketing use is limited to AlphaWS’s own services and never involves selling your data) 

Disclosure of Information

We do not sell or trade personal information. We may share it: 

  • With AlphaWS employees, contractors, or trusted service providers who help us deliver our services 
  • With clients, where information is collected on their behalf 
  • With regulators or authorities if required by law 
  • With trusted partners only for AlphaWS’s own service promotion, never for third-party marketing 

Data Security and Retention

We protect personal information through secure systems, restricted access, and approved platforms. As AlphaWS grows, we are continually strengthening safeguards to ensure responsible handling of data in line with the Privacy Act. 


Information is retained only as long as necessary for service delivery, compliance, or dispute resolution. When no longer needed, it is securely deleted or deidentified. 

Accuracy of Information

We rely on the information you provide to be accurate and up to date. If your details change, please let us know so we can maintain correct records. 

Data Breach Response

In the unlikely event of a data incident, AlphaWS has a clear response plan to act quickly, notify affected parties, and meet all regulatory requirements under the Privacy Act. 

Cross Border Disclosure

Personal information may be accessed by AlphaWS team members or service providers located outside Australia. Regardless of location, AlphaWS ensures that all handling of personal information complies with the Australian Privacy Principles. 

Limitation of Liability

  1. To the extent permitted by law and subject to our obligations under the Privacy Act 1988 (Cth), AlphaWS will not be liable to you or any third party for any loss, damage, or claim (including but not limited to consequential loss or loss of profits) arising from our collection, use, disclosure, or management of personal information in accordance with this Privacy Policy. 
  2. Where liability cannot be excluded by law, and without limiting your rights under Australian Consumer Law, our liability will be limited to the reperformance of any services we have provided to you. 
  3. Our website may contain links to external sites or platforms. These links are provided in good faith, but AlphaWS is not responsible for the content, accuracy, security, or functionality of third-party sites and accepts no liability for any issues arising from their use. 

Cookies and Website Tracking

Our website may use cookies and analytics tools to improve functionality and user experience. You can adjust your browser settings to refuse cookies, but this may limit certain features. 

Changes to This Policy

AlphaWS may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated version will apply from the date of publication. 

Your Rights

You have the right to: 

  • Access the information we hold about you 
  • Request corrections if it’s inaccurate or incomplete 
  • Withdraw consent for certain uses 
  • Raise concerns with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been compromised 
    To exercise these rights, please contact us at contact@alphaws.com.au. 

Frequently Asked Questions

Hiring offshore should feel structured and transparent. These are the most common questions stakeholder might ask.

Client details, project data, applicant CVs, and technical information from website visits. 

To deliver services, manage recruitment, comply with legal obligations, improve support, and promote AlphaWS’s own services.

AlphaWS staff, trusted providers, clients (where relevant), regulators if required by law, and partners only for AlphaWS’s own service promotion. 

Through secure systems, restricted access, and approved platforms. AlphaWS is continually strengthening safeguards to ensure responsible handling of data. 

We have a clear response plan to act quickly, notify affected parties, and meet all regulatory requirements.

Only as long as necessary for service delivery, compliance, or dispute resolution. After that, it’s securely deleted or deidentified.

Yes, but only to promote and advertise AlphaWS’s own business, products, and services. We never sell your data or allow for third-party marketing.

Contact our Privacy Officer at contact@alphaws.com.au for details and concern. We aim to resolve issues within 45 days. If unresolved, you can escalate to the OAIC. 

 

OAIC contact options: 

  • Hard copy form via OAIC’s “Contact Us” page 
  • Phone: 1300 363 992 
  • Fax: (02) 9284 9666